Terms of service
Last Updated: June 12, 2026
OVERVIEW
Welcome to MIRKL! The terms "we", "us" and "our" refer to MIRKL. MIRKL operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). MIRKL is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights, including warranty disclaimers, limitations of liability, and dispute allocation provisions.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree, you may not access or use our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms, you confirm that you are the age of majority in your jurisdiction or have permission from a legal guardian to use the Services.
You agree that all information provided to MIRKL is accurate, current, and complete. You are responsible for maintaining the confidentiality of any account or order-related information and for all activity under your account.
We are not responsible for any loss arising from unauthorized access due to your failure to secure your information.
SECTION 2 - OUR PRODUCTS
We make every effort to display product colors, designs, and details accurately. However, we cannot guarantee that your device will display colors or product appearance precisely.
All products are subject to availability and may be modified, discontinued, or limited at any time without notice.
We reserve the right to refuse service or cancel orders at our discretion.
SECTION 3 - MADE-TO-ORDER PRODUCTS
All MIRKL products are produced on demand.
By placing an order, you acknowledge and agree that:
Production begins shortly after purchase
Each item is made specifically for you
Orders cannot always be cancelled or modified once processing begins
All sales are final except where required by applicable law
SECTION 4 - ORDERS
Your order is an offer to purchase. MIRKL may accept or reject any order at its sole discretion.
An order is only considered accepted once payment has been successfully processed and confirmed.
We reserve the right to cancel or refuse any order for reasons including but not limited to suspected fraud, pricing errors, or supply issues.
SECTION 5 - PRICING AND BILLING
Prices may change at any time without notice.
We are not responsible for typographical or pricing errors and may cancel orders affected by such errors.
You agree to provide accurate payment and billing information and authorize us to charge the payment method used for your order.
Shipping, taxes, and additional fees may be applied at checkout.
SECTION 6 - SHIPPING AND DELIVERY
MIRKL currently ships only within the United Kingdom.
Shipping costs are not fixed and vary depending on product type, fulfilment location, carrier rates, and delivery address. Prices are determined by third-party fulfilment and shipping providers.
Products may be fulfilled from different production facilities and may ship separately.
All delivery times are estimates only and are not guaranteed.
We are not responsible for delays caused by carriers, customs, weather, strikes, supply chain issues, or other events outside our control.
Once an order is handed to the shipping carrier, risk of loss transfers to the customer.
SECTION 7 - RETURNS AND REFUNDS
Returns and refunds are governed by our Returns Policy [LINK].
Due to the made-to-order nature of MIRKL products, we do not accept returns or exchanges for sizing, fit, or change of mind, except where required by law or in cases of damaged, defective, or incorrect items.
SECTION 8 - PRODUCT FIT AND EXPECTATIONS
Certain items may be oversized, relaxed, or standard fit.
It is the customer’s responsibility to review product descriptions before purchasing.
We do not guarantee fit preferences or personal expectations beyond the product description provided.
SECTION 9 - INTELLECTUAL PROPERTY
All content on MIRKL, including designs, logos, text, images, graphics, and branding, is owned by or licensed to MIRKL and protected under applicable intellectual property laws.
You may not copy, reproduce, distribute, or exploit any content without written permission.
SECTION 10 - THIRD PARTY SERVICES
We use third-party services including Shopify, payment processors, shipping carriers, and fulfilment partners.
We are not responsible for the actions, delays, or failures of third-party services.
SECTION 11 - FEEDBACK
Any feedback, suggestions, or submissions you provide may be used by MIRKL for any purpose, including commercial use, without compensation or obligation.
SECTION 12 - PROHIBITED USE
You agree not to misuse the Services, including but not limited to:
Fraudulent activity
Unauthorized access attempts
Interference with website functionality
Use of automated scraping tools
Violation of intellectual property rights
Harassment or unlawful conduct
We may suspend or terminate access at any time for violations.
SECTION 13 - DISCLAIMERS
The Services and all products are provided "as is" and "as available" without warranties of any kind.
We do not guarantee:
Continuous or error-free service
Exact product appearance or fit expectations
Delivery times
Uninterrupted third-party services
SECTION 14 - LIMITATION OF LIABILITY
To the maximum extent permitted by law, MIRKL shall not be liable for any indirect, incidental, consequential, or punitive damages arising from the use of our Services or products.
Our total liability shall not exceed the amount paid for the specific order giving rise to the claim.
SECTION 15 - INDEMNIFICATION
You agree to indemnify and hold harmless MIRKL, its affiliates, partners, and service providers from any claims arising from your use of the Services, violation of these Terms, or breach of applicable law.
SECTION 16 - TERMINATION
We may suspend or terminate access to the Services at any time without notice for any reason, including violation of these Terms.
SECTION 17 - FORCE MAJEURE
We are not responsible for failure or delay caused by events beyond our reasonable control, including natural disasters, strikes, supply chain disruptions, carrier delays, or government actions.
SECTION 18 - GOVERNING LAW
These Terms are governed by the laws of the United Kingdom.
SECTION 19 - CHANGES TO TERMS
We may update these Terms at any time. Continued use of the Services constitutes acceptance of any changes.
SECTION 20 - ENTIRE AGREEMENT
These Terms, together with our policies, constitute the full agreement between you and MIRKL.
MIRKL