Privacy policy


Last updated: June 12, 2026

 

MIRKL ("we," "us," or "our") operates this website and provides products and services through our online store. By using our website, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We may collect certain information necessary to operate our business, including:

Contact information

Billing and shipping information

Order and transaction details

Device and browser information

IP addresses and usage data

Communications submitted through our website

How We Use Information

Information may be used to:

Process and fulfill orders

Provide customer support

Improve our products and services

Detect and prevent fraud or misuse

Maintain website functionality and security

Comply with legal obligations

Analyze website performance and customer experience

Third-Party Services

We may use third-party providers, including e-commerce platforms, payment processors, shipping carriers, analytics providers, marketing services, and other business partners to operate our store and fulfill orders.

These third parties may process information necessary to perform their services.

Cookies and Analytics

Our website may use cookies and similar technologies to improve functionality, personalize user experiences, and analyze website traffic.

Data Security

We implement reasonable measures to protect information. However, no method of electronic storage or transmission is completely secure, and absolute security cannot be guaranteed.

Data Retention

Information may be retained for as long as reasonably necessary to operate our business, comply with legal obligations, resolve disputes, and enforce our policies.

Children's Privacy

Our website is not intended for children and we do not knowingly collect information from minors.

Policy Changes

MIRKL reserves the right to modify this Privacy Policy at any time. Changes become effective immediately upon publication on this website.

RETURNS & REFUND POLICY

Made-to-Order Products

All products sold by MIRKL are made-to-order. Each item is produced specifically for the customer after an order is placed.

All Sales Are Final

Due to the custom and made-to-order nature of our products, we generally do not accept:

Returns

Exchanges

Order cancellations

Refund requests based on change of mind

Refund requests for incorrect sizing selected by the customer

Customers are responsible for reviewing product descriptions, sizing charts, and order details before placing an order.

Damaged, Defective, or Incorrect Items

If an item arrives damaged, defective, or materially different from the item ordered, MIRKL reserves the right to investigate each claim and determine an appropriate resolution, which may include a replacement or refund.

Claims must be submitted within a reasonable period after delivery.

Shipping Policy

Production and shipping times are estimates only and are not guaranteed.

Delays may occur due to:

High demand

Carrier delays

Customs processing

Severe weather

Holidays

Events outside our control

MIRKL is not responsible for delays caused by shipping carriers or third parties once an order has been dispatched.

Lost or Stolen Packages

MIRKL is not responsible for packages marked as delivered by the shipping carrier. Customers are responsible for providing accurate shipping information.

Orders returned due to incorrect addresses supplied by the customer may require additional shipping charges.

Limitation of Liability

To the fullest extent permitted by applicable law, MIRKL shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website, products, or services.

Product Availability

MIRKL reserves the right to modify, discontinue, or limit any product, collection, pricing, promotion, or service at any time without notice.

Intellectual Property

All content, designs, logos, graphics, images, text, and branding associated with MIRKL are the exclusive property of MIRKL and may not be copied, reproduced, distributed, or used without prior written permission.

Policy Updates

MIRKL reserves the right to update or modify these policies at any time without prior notice. Continued use of the website constitutes acceptance of any changes.

 

MIRKL