Refund policy

 

Last Updated: June 12, 2026

At MIRKL, all products are made-to-order specifically for each customer. Once an order has been placed, production begins shortly thereafter. As a result, all sales are considered final.

No Returns, Refunds, or Exchanges

MIRKL does not accept returns, exchanges, or refunds for:

Change of mind

Incorrect size selected by the customer

Personal preference

Fit expectations

Oversized or relaxed fits

Accidental purchases

Duplicate orders

Failure to read product descriptions

Requests made after production has begun

Shipping delays caused by carriers or customs

Refusal to accept delivery

Incorrect or incomplete shipping addresses provided by the customer

Customers are responsible for reviewing all product information before placing an order.

Product Fit

Certain products may feature oversized, relaxed, or standard fits. Customers are responsible for selecting the size and fit that best suits their preferences.

MIRKL does not provide refunds, returns, or exchanges due to sizing issues, fit expectations, or dissatisfaction with how a garment fits.

Order Changes and Cancellations

Orders are processed promptly to begin production as quickly as possible. Therefore, cancellations, modifications, or address changes cannot be guaranteed after an order has been placed.

Damaged, Defective, or Incorrect Items

If an item arrives damaged, defective, or materially different from the item ordered, customers must notify MIRKL within 14 days of delivery.

MIRKL reserves the right to investigate all claims and may request:

Order number

Clear photographs of the item

Photographs of any defects or damage

Packaging photographs where applicable

At MIRKL's sole discretion, approved claims may result in a replacement or refund.

Shipping and Delivery

Production and shipping times are estimates only and are not guaranteed.

MIRKL is not responsible for delays resulting from:

Shipping carriers

Customs clearance

Severe weather

High demand

Public holidays

Force majeure events

Circumstances outside of our reasonable control

Lost, Stolen, or Delivered Packages

MIRKL is not responsible for lost or stolen packages after they have been marked as delivered by the shipping carrier.

Customers are solely responsible for ensuring that their shipping information is accurate at the time of purchase.

Orders returned due to incorrect addresses or failure to collect a package may require additional shipping charges before reshipment.

Chargebacks and Fraudulent Claims

MIRKL reserves the right to dispute fraudulent chargebacks and provide order information, shipping records, tracking details, and delivery confirmations to payment processors, banks, and financial institutions.

Limitation of Liability

To the fullest extent permitted by law, MIRKL shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the purchase, use, or inability to use any product or service offered by MIRKL.

Policy Updates

MIRKL reserves the right to amend, modify, or update this policy at any time without prior notice. Continued use of the website and placement of orders constitutes acceptance of the most current version of this policy.

By placing an order with MIRKL, you acknowledge that you have read, understood, and agreed to this Returns & Refund Policy.

 

MIRKL