Shipping policy
Last Updated: June 12, 2026
At MIRKL, all products are made to order specifically for each customer. Production begins shortly after an order is placed.
Shipping Availability
At this time, MIRKL ships exclusively within the United Kingdom.
International shipping is currently unavailable. MIRKL reserves the right to expand or restrict shipping destinations at any time without prior notice.
Shipping Costs
Shipping costs are calculated at checkout and may vary depending on:
Delivery location
Product type
Order size
Product origin
Carrier rates
Fulfilment location
Shipping prices are determined by our fulfilment partners and are subject to change without notice.
Separate Shipments
As products may be manufactured and fulfilled from different facilities, items within the same order may arrive separately and at different times.
Customers acknowledge and accept that:
Multiple packages may be used for a single order.
Products may ship from different locations.
Delivery dates for individual items may vary.
Separate deliveries do not constitute missing items or incomplete orders.
Processing Times
All products are made to order. Processing times may vary depending on demand, product availability, and operational requirements.
Production times are estimates only and are not guaranteed.
Delivery Times
Delivery estimates are provided for convenience only and should not be considered guaranteed delivery dates.
Delays may occur due to:
High order volumes
Carrier disruptions
Public holidays
Severe weather
Customs or regulatory procedures
Technical issues
Force majeure events
Circumstances outside of MIRKL's reasonable control
MIRKL shall not be held responsible for delays caused by third-party carriers or fulfilment partners.
Incorrect Shipping Information
Customers are solely responsible for ensuring that all shipping information provided at checkout is accurate and complete.
MIRKL is not responsible for:
Incorrect addresses
Incomplete addresses
Undeliverable packages
Delays resulting from inaccurate customer information
Orders returned due to customer error may require additional shipping fees before reshipment.
Lost, Stolen, or Delivered Packages
Once an order has been transferred to the shipping carrier, responsibility for delivery rests with the carrier.
MIRKL is not responsible for:
Lost packages
Stolen packages
Packages marked as delivered
Delays caused by shipping carriers
Customers are encouraged to contact the carrier directly regarding delivery issues.
Refused Deliveries
Customers who refuse delivery or fail to collect their package may be responsible for additional shipping costs and handling fees.
No Returns
Due to the made-to-order nature of our products, MIRKL does not accept returns, exchanges, or cancellations except where required by applicable law or where an item is damaged, defective, or incorrect.
Order Tracking
Tracking information will be provided where available. Tracking updates are supplied by third-party carriers, and MIRKL cannot guarantee the accuracy or frequency of tracking events.
Limitation of Liability
To the fullest extent permitted by law, MIRKL shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from shipping delays, carrier issues, lost packages, or events beyond our control.
Policy Changes
MIRKL reserves the right to amend or update this Shipping Policy at any time without prior notice.
By placing an order with MIRKL, customers acknowledge that they have read, understood, and agreed to this Shipping Policy.
MIRKL